Terms of Service

Welcome to Sanoor Beauty! By using our website and services, you agree to the following terms and conditions. Please read them carefully before making a purchase or interacting with our site. These terms govern your access to and use of Sanoor Beauty’s website, products, and services.

1. General Information

Sanoor Beauty is a premium beauty brand offering a range of skincare, haircare, makeup, and nail products. We are committed to providing the best beauty products globally, manufactured both in-house and sourced from trusted suppliers.

2. Orders and Payments

  • Order Processing: All orders placed through our website are subject to acceptance and availability. Once you place an order, we begin processing it immediately. If there are any issues with your order, we will contact you via the email provided during checkout.
  • Payment Methods: We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options at checkout. All payments are processed securely.
  • Pricing and Availability: Prices are listed in your preferred currency. Sanoor Beauty reserves the right to change prices or discontinue any product at any time without prior notice. While we strive to keep product availability updated, we cannot guarantee that all items will be in stock at the time of your purchase.

3. Shipping and Delivery

  • Shipping Locations: We ship worldwide to deliver Sanoor Beauty products to you, no matter where you are.
  • Shipping Times: Shipping typically takes 6-15 business days, depending on your location and chosen shipping method. Processing time is 1-2 business days.
  • Tracking Your Order: Once your order is shipped, you will receive an email with a tracking number to monitor the delivery of your package.

4. Return and Refund Policy

  • No Returns, Only Replacements: We do not offer returns on products. If you receive a damaged or defective item, we offer a replacement within 14 days of receiving your order. For eligibility details, please see our full Return & Refund Policy.
  • Refunds: We do not offer refunds, but if an item is out of stock or cannot be replaced, we will provide store credit.

5. Product Information

  • Cruelty-Free: Sanoor Beauty products are 100% cruelty-free, and we do not test our products on animals.
  • Suitability for Sensitive Skin: Our products are formulated with skin-friendly ingredients, but we recommend performing a patch test before full use to ensure compatibility with your skin.
  • Product Descriptions and Photos: We make every effort to accurately represent our products with detailed descriptions and photos. However, we cannot guarantee that the actual product will be an exact match to what you see on your screen due to differences in monitor settings or lighting.

6. Affiliate and Wholesale Programs

  • Affiliate Program: If you're an influencer or beauty enthusiast, you can apply to join our affiliate program. More details can be found on our Affiliate/Wholesale Page.
  • Wholesale Program: We offer wholesale opportunities for businesses interested in selling our products. For more details, please visit our Affiliate/Wholesale Page.

7. Intellectual Property

All content on this website, including images, text, logos, and graphics, is the property of Sanoor Beauty and brands associated to the website and is protected by copyright law. You may not reproduce, distribute, or use any of our content without prior written permission.

8. Limitation of Liability

Sanoor Beauty is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. We are not responsible for any errors or interruptions in our website or services.

9. Privacy and Data Security

Your privacy is important to us. We are committed to protecting your personal information. Please read our Privacy Policy for more details on how we collect, use, and protect your data.

10. Changes to Terms

Sanoor Beauty reserves the right to update or modify these Terms of Service at any time. Any changes will be reflected on this page, and we encourage you to review this page regularly.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which Sanoor Beauty operates. Any disputes will be resolved in the appropriate legal forum.

12. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at support@sanoor.shop.